IntellaTriage Insights: Our Blog

Hospice and home health regulatory updates, market trends, and after-hours triage strategies.

  • nurse burnout and patient safety

    On the IntellaTriage blog, we’ve explained exactly how detrimental nurse burnout can be to your organization and your team. When staff members are pushed to the limit, they begin to feel stressed, anxious, and fatigued. This often results in issues with nurse retention and recruitment, with the average cost of turnover per employee reaching up to $58,400. Today, we’d [...]

  • compassion fatigue nursing burnout

    We’ve previously discussed the impact that burnout can have on men and women in the health care field. Today, we want to talk about a principal factor behind that stress and exhaustion: compassion fatigue. What is this phenomenon, and how can employers protect their staff from nursing burnout? Emotional Exhaustion in the Nursing Profession The health care [...]

    November 3, 2021|Nurse Burnout & Retention|
  • causes of stress in nursing

    Burnout can happen in any profession. The healthcare industry has experienced some especially difficult challenges, particularly in the past two years, that have affected individuals in adverse ways. There are many causes of stress in nursing, as well as somewhat startling healthcare burnout statistics. What Causes Stress and Burnout? Burnout is a specific type of [...]

    October 29, 2021|Nurse Burnout & Retention|
  • Two medical professions walk up stairs, talking to each other.

    Nurse-based phone triage is an emerging approach that is designed to improve nurse efficiency, reduce staff burnout and increase patient satisfaction. With this updated model, after-hours calls are always answered by a hospice-trained registered nurse, giving caregivers access to the support they need, when they need it. Here we’ll cover some commonly asked questions around [...]

  • preventing nurse burnout

    Nurses are under a tremendous amount of stress. They face challenges every day, as they take care of patients, juggle schedules, and work to ensure that everyone stays safe and healthy. Effective nurse retention strategies can help in preventing nurse burnout and reducing the staff turnover rate. Turnover is Costly The average financial cost of turnover for [...]

    October 15, 2021|Nurse Burnout & Retention|
  • Transform your approach to after-hours phone triage live webinar with hands being held in the background.

    Every home health and hospice organization is different, but one issue remains: compassion fatigue and nurse burnout. An emerging approach to leveraging after-hours triage support poses to change that by becoming an extension of your staff, increasing nurse efficiency and giving you access to key metrics. Hear from Three Oaks Hospice Senior Director of Clinical [...]

    October 10, 2021|After-Hours Care|
  • nurse triage services

    A nurse triage service offers many benefits to your healthcare organization. Trained registered nurses are ready to answer your patients’ questions and guide them toward appropriate solutions for their medical concerns. A professional nurse triage service also includes EMR services, as it updates medical records to ensure everything is current and accurate. Importance of EMR [...]

  • vaccine guidelines for healthcare workers

    Staffing considerations have been an ongoing issue for most nursing homes, home health providers, and hospice agencies in the US. As the COVID-19 pandemic continues throughout the country, the issues of vaccines and nursing shortages have created unexpected challenges. Staff retention can affect many areas of a facility’s operations, particularly as new vaccine guidelines for [...]

    September 14, 2021|News|
  • health plan nurseline

    Finding ways to improve care and reduce costs is a continuous goal for health plan administrators. By simply modifying the way an organization delivers healthcare, a nurse hotline enhances member experience. A health plan nurseline can benefit patients, their families, and everyone’s bottom line. What is a Health Plan Nurseline? Quite simply, a nurseline is [...]

    September 2, 2021|Patient Engagement|
  • nurse staffing ratios and patient outcomes

    Average Daily Census: 233 (at time of publication) Locations: Maryland, District of Columbia + Northern Virginia "We’ve eliminated staff turnover by being proactive to implement strategies like an outsourced, nurse-based triage service." - Joy Sexton, RN, BSN, Hospice Director Challenge When the Jewish Social Service Agency (JSSA) was a smaller organization, its nurses and case [...]

    March 11, 2022|Case Studies|
  • after hours triage

    When your healthcare practice is facing staff shortages, your clinical team is overworked, or you just need a little help with patient engagement after hours, a triage nurse may just be the answer for you. After-hours triage can be your all-in-one-solution, whether you are an independent practice, a home health agency, or a hospice organization. [...]

  • triage providers - phone triage guidelines

    Illness and injury do not always recognize a physician’s typical schedule. As a healthcare provider, you cannot staff your office around the clock to be available for those issues that arise in the middle of the night. The solution for your patients and for your team is to enlist a qualified triage provider who will [...]

    July 27, 2021|After-Hours Care|