Our Blog
Regulatory updates, market trends and triage news. Read up on developments from our daily nurse triage blog.
Healthcare Worker Vaccine Guidelines: Staff Retention
Staffing considerations have been an ongoing issue for most nursing homes, home health providers, and hospice agencies in the US. As the COVID-19 pandemic continues throughout the country, the...
Nurse Hotline Enhances Member Experience for Health Plans
Finding ways to improve care and reduce costs is a continuous goal for health plan administrators. By simply modifying the way an organization delivers healthcare, a nurse hotline enhances...
After-Hours Triage: Your All-in-One Solution
When your healthcare practice is facing staff shortages, your clinical team is overworked, or you just need a little help with patient engagement after hours, a triage nurse may...
Triage Providers | Phone Triage Guidelines
Illness and injury do not always recognize a physician’s typical schedule. As a healthcare provider, you cannot staff your office around the clock to be available for those issues...
After-Hours Home Health Patient Triage: The Role of Nurse Triage
Post-acute care is often provided at home by healthcare professionals experienced in caring for patients in a more comfortable environment than an institutional facility. Nurse triage protocols are put...
The #1 Mistake Made by Hospice Agencies
Running a hospice agency requires a high level of skill. Countless moving pieces require constant upkeep, including patient satisfaction, family involvement, proper medical care, and medical records management. Recently,...
The One Change Hospice Agencies Can Make to Improve Operations
Burnout in healthcare is a real concern of today’s providers and the areas of hospice and post-acute care are no exception. It’s costly, on a human and a financial...
Call Forwarding After Hours
Your practice is focused on providing the highest quality care to your patients. You see them in your office during the day, perhaps following up with phone calls, and...
Nurse Advice Line for Health Plans
Your focus, as a health plan provider, is on the well-being of your patients and on your own financial stability. A nurse advice line for health plans such as...