Triage Services for Hospice + Home Health
Our nurse-based triage services for hospice and home health improve company efficiency and patient outcomes. At IntellaTriage, we offer appropriate triage and customized workflows to home healthcare and hospice agencies nationwide.
How Does It Work?
IntellaTriage’s after-hours nurse triage services are available to all hospice and home health providers. Through our team of registered nurses, your patients will receive the highest quality of care on nights, weekends, and holidays. Here’s how it works.
RNS TRAINED IN HOSPICE AND HOME HEALTH
We understand the nuances of hospice and home health care. IntellaTriage hires experienced registered nurses, and only those trained in hospice and home care will be assigned to your after-hours nurse triage calls. Our average experience level for nurses is over 20 years, ensuring that our team members are competent in the field and trained to provide exceptional customer service.
CUSTOMIZED “WORK OF THE CALL”
Standard answering services may not complete the tasks that you need as a hospice and home health provider. At IntellaTriage, we customize our workflow to fit your needs, ensuring that your patients see no difference between business hours and after-hours care. Our team is able to refill medications, order DME and supplies, capture referrals, and escalate to an on-call nurse when needed.
We thoroughly document the events of each and every call directly in your EMR. This guarantees that the most updated information is available for review immediately upon call completion, closing communication gaps and ensuring seamless transition of care from our after-hours nurse triage to your in-office services.
Leaders in Home Care Triage
It is our goal to provide comprehensive triage services to your patients at any hour of the day. Informed by your protocols, IntellaTriage’s registered nurses act as an extension of your services, ensuring high quality, individualized care. To learn more about our triage services for hospice and home health services, please contact us today.