Triage Services for Health Plans
At IntellaTriage we know the goal of any health plan is to ensure your members receive the most appropriate level of care at the right time. Our services allow your members to avoid unnecessary emergency room and urgent care visits by speaking to a Registered Nurse when they need help.
How Does It Work?
IntellaTriage’s nurse advice line service will enhance your members’ health and satisfaction. Our registered nurses triage every call according to the gold standard in telephone triage, Schmitt-Thompson protocols. Here’s how it works.
NURSE-ONLY TRIAGE SERVICES
We don’t run your customers through frustrating robot menus, transfers, or callbacks. Within one minute, they will be speaking with one of our highly trained registered nurses, ensuring that they receive the advice they need.
We base our care on the gold standard for health plan telephone triage. Our use of the Schmitt-Thompson protocols ensures that your patients are receiving the most up-to- date and appropriate care.
EMR INTEGRATION AND SOAP NOTES
IntellaTriage integrates directly with Commonwell and CareQuality, allowing us to access real-time records from your EMR.
Experience the IntellaTriage Difference
By partnering with IntellaTriage, you can increase your service offerings and member satisfaction at minimal additional cost. To learn more about our nurse advice line solutions for health plans and insurers, contact us today.