We tailor after-hours solutions to meet the needs of your facility, staff and patients. All calls are answered in an average of 60 seconds of less by a registered nurse with hospice field experience.
We act as an extension of your practice. By blending your customized protocols and our leading-edge technology, we provide the best possible patient experience by delivering compassionate, around-the-clock care through the clinical expertise of our registered nurses.
All calls are answered on average in 60 seconds or less. No transfers between non-nurses, callbacks or frustrating menus. We believe in putting the patient or caregiver in touch with a registered nurse from the start.
Receive daily, weekly and monthly reporting capturing what types of after-hour calls are coming in. Pinpoint issues early and often.
A key source of nurse burnout rates for hospice and home health providers are after-hours calls. IntellaTriage acts as the first line of defense for your team and answers up to 80% of incoming calls. Field nurses are able to focus on their in-person patients without being called away to the phone. This reduces stress, burnout, and subsequent nurse turnover. Our registered nurses are equipped to answer your patient’s questions at all hours.
Experience the IntellaTriage Difference
Our approach is purposefully unique. We believe patients and caregivers should speak to a licensed, registered nurse with hospice field expertise anytime – day or night. As an extension of your team, your patients receive the highest quality of care around the clock.