Triage Services for Physician Groups & Medical Practices
We’ve revolutionized the traditional medical call center. IntellaTriage provides 24/7 nurse triage services for a wide array of providers. Utilizing our licensed nurses and a cloud-based telehealth platform, we ensure top-quality patient interactions at all hours of the day.
How Does It Work?
Our clinical team of licensed nurses is extensively trained in telephone nurse triage. They serve as the front line for all of our provider triage. Additionally, our nurse advice line delivers expert clinical support day or night, weekends included. We support your nurses, physicians, AOCs, and case managers by lightening the call load and providing compassionate care to each patient. Here’s how it works.
While many answering services redirect calls or use robotic menu functions, we connect your patients directly with a licensed nurse in under a minute. They receive the care they need immediately, without frustrating transfers or callbacks.
Our registered nurses are guided by the gold standard of telephone triage: Schmitt- Thompson protocols. You can rest assured that your patients receive the most up-to-date, appropriate care, day or night.
EMR INTEGRATION AND SOAP NOTES
IntellaTriage integrates directly with Commonwell and CareQuality, allowing us to access real-time records from your EMR.
Reimagining the Medical Call Center
IntellaTriage provides effective, transparent care to your patients by following your protocol and procedures. To learn more about our nurse-first triage services for health systems, contact us today.