The Vital Role of Home Health and Hospice at Home in Improving the Patient Experience
Home health and hospice care are integral components of a patient-centered healthcare system. They emphasize the patient’s comfort, individual needs, emotional well-being, and overall quality of life. At IntellaTriage, we celebrate the experience that home health care provides a patient. Learn how we play a part of the home-based care solution.
- November 02, 2023
- Hospice and Home Health
- Patient Satisfaction & Engagement
The Top 15 Benefits of Outsourcing Triage Services in Home Health and Hospice
Outsourcing unlocks the power of dedicated expertise, allowing businesses to tap into an extension of specialized skills and a larger pool of talent and resources to focus on what truly matters to their organization. In the home health and hospice industry, outsourcing services like triage can be a game-changer. Read on to learn more.
- October 19, 2023
- After-Hours Care
- Hospice and Home Health
Top 6 Things to Consider When Reviewing Your After-hours Triage Strategy
As the nation’s leading provider of after-hours nurse triage for hospice and home health organizations, we have insights from hundreds of thousands of call metrics that can help you better understand your after-hours triage strategy. Check against these benchmarks to help you determine whether your after-hours program strategy measures up.
- June 15, 2023
- After-Hours Care
- Hospice and Home Health
UNC Case Study: Taking on the Staffing Challenge – and Winning
UNC Continuing Care Services, a prominent North Carolina home health and hospice organization, struggled with maintaining and recruiting nurses until they began to think about their after-hours triage strategy in an entirely new way.
- May 26, 2023
- Case Studies
- Hospice and Home Health
Uncover a Nurse Staffing Solution in Triage
The current environment of staffing shortage plus hospice industry growth forces organizations to think outside the box for a nurse staffing solution. External resources such as outsourced triage can help growing hospice organizations retain nurses, repurpose resources, and optimize operations.
- March 28, 2023
- Hospice and Home Health
- Nurse Burnout & Retention
Self-Awareness and Self-Care Strategies For Your After-Hours Nursing Staff
Guest writer Erin Whalen of Compassionate Coaching offers self-awareness and self-care strategies for your after-hours nursing staff. People who are arguably doing the most important work – nurses at the bedside of the dying – don’t have a clear separation between their workday ending and their non-work life beginning. This type of workload can lead to burnout, staff retention issues, and a steep decline in team morale.
- February 22, 2023
- After-Hours Care
- Hospice and Home Health
- Nurse Burnout & Retention
Is Your Triage Model Impacting Patient Satisfaction?
Practically speaking, the best way to improve your patients’ experience and thus your CAHPS scores is by putting the patient or caregiver in touch with a registered nurse every chance you get.
After-hours Nurse-First Triage – 2022 Review
At IntellaTriage, 2022 passed quickly in a whirlwind of company growth, professional successes, and nurse-first triage. Above all other indicators of success this year, IntellaTriage has delivered on our promise: to improve the lives of nurses and patients. Our team strives daily to embody our company mission and is proud to know that we do so every day. To share a recent team member’s quote: “It makes me proud to say I work for IntellaTriage and to know I have an impact on the lives of so many patients, families, and nurses.” Join us for a quick recap of all we’ve accomplished in 2022 and the ripple effects of our essential work:
- December 30, 2022
- After-Hours Care
- Hospice and Home Health
After-hours Action Plans: Optimize the Workforce
75% of the week occurs after you shut your agency doors, impacting multiple facets of your operations – especially your workforce. Learn how CommonSpirit Health at Home optimized their after-hours with after-hours action plans that included outsourcing triage to IntellaTriage.
- November 17, 2022
- Case Studies
- Hospice and Home Health
- Nurse Burnout & Retention