graphic of an arrow across a wall with a ladder providing access over the wall, smiling african-american female nurse with several nurses in the blurred background
UNC Case Study: Taking on the Staffing Challenge – and Winning

UNC Continuing Care Services, a prominent North Carolina home health and hospice organization, struggled with maintaining and recruiting nurses until they began to think about their after-hours triage strategy in an entirely new way.

Learn how CommonSpirit Health at Home optimized their after-hours with after-hours action plans that included outsourcing triage to IntellaTriage. 
After-hours Action Plans: Optimize the Workforce

75% of the week occurs after you shut your agency doors, impacting multiple facets of your operations – especially your workforce. Learn how CommonSpirit Health at Home optimized their after-hours with after-hours action plans that included outsourcing triage to IntellaTriage. 

Medication Refills, Data Analytics, And Action Plans: Coastal Hospice Case Story 

Over five months, utilizing the improved protocols, education, ongoing tracking, and monthly meetings with IntellaTriage, Coastal Hospice realized over 40% reduction of after-hours medication call volume.

nurse burnout and patient safety
Case Study: Hospice Brazos Valley

Average Daily Census: 151 (at time of publication) Location: Bryan, Texas “Currently, our satisfaction scores for evenings and weekends are around 85%. When you look at the national data and …

nurse staffing ratios and patient outcomes
Case Study: Jewish Social Service Agency

Average Daily Census: 233 (at time of publication) Locations: Maryland, District of Columbia + Northern Virginia “We’ve eliminated staff turnover by being proactive to implement strategies like an outsourced, nurse-based …