UNC Case Study: Taking on the Staffing Challenge – and Winning
UNC Continuing Care Services, a prominent North Carolina home health and hospice organization, struggled with maintaining and recruiting nurses until they began to think about their after-hours triage strategy in an entirely new way.
- May 26, 2023
- Case Studies
- Hospice and Home Health
After-hours Action Plans: Optimize the Workforce
75% of the week occurs after you shut your agency doors, impacting multiple facets of your operations – especially your workforce. Learn how CommonSpirit Health at Home optimized their after-hours with after-hours action plans that included outsourcing triage to IntellaTriage.
- November 17, 2022
- Case Studies
- Hospice and Home Health
- Nurse Burnout & Retention
Medication Refills, Data Analytics, And Action Plans: Coastal Hospice Case Story
Over five months, utilizing the improved protocols, education, ongoing tracking, and monthly meetings with IntellaTriage, Coastal Hospice realized over 40% reduction of after-hours medication call volume.
- June 22, 2022
- Case Studies
- Patient Outcomes
Case Study: Hospice Brazos Valley
Average Daily Census: 151 (at time of publication) Location: Bryan, Texas “Currently, our satisfaction scores for evenings and weekends are around 85%. When you look at the national data and …
- March 11, 2022
- Case Studies
Case Study: Jewish Social Service Agency
Average Daily Census: 233 (at time of publication) Locations: Maryland, District of Columbia + Northern Virginia “We’ve eliminated staff turnover by being proactive to implement strategies like an outsourced, nurse-based …
- March 11, 2022
- Case Studies