After-Hours Strategies Customized To Fit Your Needs
Increase cost savings, end compassion fatigue and improve patient experience. We can help you implement custom phone nurse triage strategies to fit your needs.
A Tailored Approach to Compassionate Care
As an extension of your team, we use a tailored approach to after-hours nurse triage by delivering compassionate clinical expertise through registered nurses. A blend of customized protocols and leading-edge technology provides the best possible patient experience to hospice + home health facilities and providers nationwide.
Unparalleled Service for Your Patients, 24/7
Our team of licensed, registered nurses provide a variety of services to support your practice. By partnering with us, you can offer 24/7 telephone nurse triage and a comprehensive nurse advice line. We also provide patient engagement services for post-discharge follow-up. When you work with IntellaTriage, your patients’ calls are answered in less than 60 seconds, ensuring seamless, effective access to care.
Before we used IntellaTriage, we had an answering service who called our after-hours nurses when patients called in. Our nurses would often be in the middle of a patient visit and have to deal with other patient issues at the same time. It was stressful and inefficient. Since having IntellaTriage to answer our calls, it has made a world of difference! Their RNs are well trained in Hospice and Palliative Care, and they are able to triage patient calls promptly and effectively, ensuring patient comfort and relieving anxiety. Our nurses are so grateful for your service.
Senior Director of Care Operations
“IntellaTriage is a trusted partner in Archway Health’s mission to help providers succeed in value-based care programs. Using customized protocols, IntellaTriage helped us make strides towards a shared goal of improving quality of care while enabling a top notch patient and provider experience. The IntellaTriage team extends Archway’s robust clinical capabilities even further, keeping patients engaged and committed to their health and well-being 24/7, achieving this through knowledge, compassion and clinical professionalism.”
Director of Hospice
Our hospice program has used IntellaTriage since 2012.Their staffs seamlessly incorporate themselves into your organization, providing outstanding on-call triage support and directions to patients and families.Their hospice trained nurses are clinically and technically savvy in documenting their interactions and phone calls. They have relieved our staff from the burden of covering on-call and relieved the burden from supervisors of coordinating after hours coverage. I highly recommend this organization.
Director of Hospice
IntellaTriage has been such a wonderful partner to us and I feel so blessed to work with their team! They are nothing short of amazing!❤️
Trusted Coast to Coast
We are proud to be a top provider of licensed, nurse-based triage solutions. Through a fully integrated, customizable approach to clinical directives, our registered nurses set us apart as a trusted partner for hospice and home health organizations across the United States.