IntellaTriage Insights: Our Blog
Hospice and home health regulatory updates, market trends, and after-hours triage strategies.
Medication Refills, Data Analytics, And Action Plans: Coastal Hospice Case Story
Over five months, utilizing the improved protocols, education, ongoing tracking, and monthly meetings with IntellaTriage, Coastal Hospice realized over 40% reduction of after-hours medication call volume.
- June 22, 2022
- Case Studies
- Patient Outcomes
Internal After-Hours Triage: Best Practices
Regardless of how your agency operates your internal after-hours triage, appropriately managing these calls requires skills that differ from bedside nursing. Consider these best practices if your agency manages your after-hours call internally.
- June 08, 2022
- After-Hours Care
- Hospice and Home Health
Your After-Hours Care Model – A Program Strength or an After-Thought?
Understanding the different options for after-hours care models and choosing the model that best fits your agency’s goals can significantly impact overall patient satisfaction, nurse burnout, and your bottom line.
Panel Discussion: How To Staff After-Hours
“We started looking at a triage outsourcing company and then talked to our staff nurses: “What would you think if we did this?” There was a resounding: Oh wow, you mean I can sleep at night?!”
- May 05, 2022
- After-Hours Care
Case Study: Hospice Brazos Valley
Average Daily Census: 151 (at time of publication) Location: Bryan, Texas “Currently, our satisfaction scores for evenings and weekends are around 85%. When you look at the national data and …
- March 11, 2022
- Case Studies
How Nurse Staffing Impacts Patient Outcomes
Earlier this month, we discussed the impact of short-staffing shifts for healthcare workers. Splitting more patients between fewer nurses results in exhaustion, job dissatisfaction, and frustration: all the ingredients for …
- December 17, 2021
- Nurse Burnout & Retention
- Patient Outcomes
How Uneven Patient-Nurse Ratio Contributes to Burnout
Research shows that wages and benefits account for 56% of U.S. hospital costs – this far exceeds the other categories of expenditure, which include professional fees (11.9%), prescription drugs (6.7%), utilities …
- December 13, 2021
- Nurse Burnout & Retention
Nurse Burnout and Patient Safety
On the IntellaTriage blog, we’ve explained exactly how detrimental nurse burnout can be to your organization and your team. When staff members are pushed to the limit, they begin to …
- November 16, 2021
- Nurse Burnout & Retention
- Patient Satisfaction & Engagement
Compassion Fatigue Contributes to Nursing Burnout
We’ve previously discussed the impact that burnout can have on men and women in the health care field. Today, we want to talk about a principal factor behind that stress and exhaustion: …
- November 03, 2021
- Nurse Burnout & Retention