Our Blog

Regulatory updates, market trends and triage news. Read up on developments from our daily nurse triage blog.

improve hospice operations
The One Change Hospice Agencies Can Make to Improve Operations

Burnout in healthcare is a real concern of today’s providers and the areas of hospice and post-acute care are no exception. It’s costly, on a human and a financial level …

call forwarding after hours
Call Forwarding After Hours

Your practice is focused on providing the highest quality care to your patients. You see them in your office during the day, perhaps following up with phone calls, and possibly …

retain nurses through interventions for nurse burnout prevention
How to Reduce Nurse Burnout in Your Practice

Healthcare is a stressful business. Those who work in healthcare face challenges every day as they provide care and help to others while sometimes ignoring their own needs. Understanding how …

phone triage
Phone Triage Using Schmitt-Thompson Protocols

Quality triage services involve more than simply answering the phone and passing along messages. Trained triage nurses are equipped to ask questions that can lead to recommendations for care or …

reduce nurse burnout in post-acute care
How to Reduce Nurse Burnout in Post-Acute Care

While burnout in the healthcare field is not a new concept, the historic staff shortages brought on COVID-19- related burnout has launched it into the spotlight. There are a number …

affordable on call nurse
Finding an Affordable On Call Nurse | 24 Hour Nurse Triage Line

Finding a quality nurse who is available on call can be complicated and even expensive. When you’re looking for help in your practice, you may need a different and more …

improve aftercare experience
Studies Say You Should Improve Your Patients’ Aftercare Experience

Your focus on quality patient care shouldn’t end after a procedure or visit; it needs to extend through to the aftercare experience. Why? Research shows that each interaction a patient …

telehealth solutions
Telehealth Solutions Have Become The New Answer to Patient Engagement

In today’s continuously, connected world, information about any healthcare related subject is just a few clicks away. So it’s no surprise how tempting it is for people to turn to …

Coronavirus (COVID 19) – What It Means For Our Nurses

The chaos of coronavirus underscores the challenge that public health workers face in prioritizing their own wellness in the face of limited resources, brutal hours, and endless demands on their …