What Exactly IS Nurse-First Triage title image
What Exactly IS Nurse-First After-Hours Triage?

When it comes down to it, the main decider in how you choose between nurse-based triage and other after-hours models lies in the patient experience. A nurse-first after-hours triage provider connects your patients with a live caregiver at every encounter.

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Your After-Hours Care Model – A Program Strength or an After-Thought?

Understanding the different options for after-hours care models and choosing the model that best fits your agency’s goals can significantly impact overall patient satisfaction, nurse burnout, and your bottom line.

nurse burnout and patient safety
Nurse Burnout and Patient Safety

On the IntellaTriage blog, we’ve explained exactly how detrimental nurse burnout can be to your organization and your team. When staff members are pushed to the limit, they begin to …

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After-Hours Triage: Your All-in-One Solution

When your healthcare practice is facing staff shortages, your clinical team is overworked, or you just need a little help with patient engagement after hours, a triage nurse may just …

hospice agencies
The #1 Mistake Made by Hospice Agencies

Running a hospice agency requires a high level of skill. Countless moving pieces require constant upkeep, including patient satisfaction, family involvement, proper medical care, and medical records management. Recently, another …

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Studies Say You Should Improve Your Patients’ Aftercare Experience

Your focus on quality patient care shouldn’t end after a procedure or visit; it needs to extend through to the aftercare experience. Why? Research shows that each interaction a patient …

hospice and triage basics
Hospice and Triage Basics

Between the aging population and the increasing awareness of – and demand for – services that prioritize the end-of-life patient experience, the hospice industry has quadrupled in size since 2000. …

Improving Patient Experiences With Nurse Triage Services

We are living an in era where people and patients expect solutions now and providers are expected to be looking at ways of improving patient experiences with nurse triage. One …

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Outcomes of Successful Nurse Triage and Patient Engagement Strategies

Nurse Triage and patient engagement strategies affect every patient interaction across the care continuum. Patients that are transferring from one care environment to another, in home care or other care …