Panel Discussion: How To Staff After-Hours

“We started looking at a triage outsourcing company and then talked to our staff nurses: “What would you think if we did this?” There was a resounding: Oh wow, you mean I can sleep at night?!”

Webinar: Transform your approach to after-hours phone triage

Every home health and hospice organization is different, but one issue remains: compassion fatigue and nurse burnout. An emerging approach to leveraging after-hours triage support poses to change that by …

after hours triage
After-Hours Triage: Your All-in-One Solution

When your healthcare practice is facing staff shortages, your clinical team is overworked, or you just need a little help with patient engagement after hours, a triage nurse may just …

triage providers - phone triage guidelines
Triage Providers | Phone Triage Guidelines

Illness and injury do not always recognize a physician’s typical schedule. As a healthcare provider, you cannot staff your office around the clock to be available for those issues that …

home health triage
After-Hours Home Health Patient Triage: The Role of Nurse Triage

Post-acute care is often provided at home by healthcare professionals experienced in caring for patients in a more comfortable environment than an institutional facility. Nurse triage protocols are put in …

call forwarding after hours
Call Forwarding After Hours

Your practice is focused on providing the highest quality care to your patients. You see them in your office during the day, perhaps following up with phone calls, and possibly …

phone triage
Phone Triage Using Schmitt-Thompson Protocols

Quality triage services involve more than simply answering the phone and passing along messages. Trained triage nurses are equipped to ask questions that can lead to recommendations for care or …

affordable on call nurse
Finding an Affordable On Call Nurse | 24 Hour Nurse Triage Line

Finding a quality nurse who is available on call can be complicated and even expensive. When you’re looking for help in your practice, you may need a different and more …

telehealth solutions
Telehealth Solutions Have Become The New Answer to Patient Engagement

In today’s continuously, connected world, information about any healthcare related subject is just a few clicks away. So it’s no surprise how tempting it is for people to turn to …