Nurse Burnout & Retention
For hospice and home-health organizations, staffing after-hours shifts presents a unique challenge. Patients’ needs don’t magically pause between office hours, yet many agencies still rely on outdated scheduling models that leave nurses exhausted, escalation rates high, and patient satisfaction vulnerable. In this post, we’ll explore how thoughtful scheduling, strategic outsourcing, and nurse-first triage support can [...]
In hospice and home health, nurses are the lifeline of care. But with higher acuity in the care-at-home patient population, mounting documentation demands, and a growing aging population, field nurses are stretched thin. The stakes are high for today's care delivery, but for the future of the profession itself. Persistent Post-Acute Trends Worth Paying Attention [...]
In hospice care, nurse burnout is often treated like the weather: inevitable, unpredictable, and something we all just have to live with. But what if it isn’t? What if burnout isn’t just a symptom of emotional fatigue, but also a byproduct of structural design? A result of the way hospice teams are staffed, supported, and [...]
Survey Says… Partnering With IntellaTriage Makes for Happy Nurses In today’s competitive healthcare landscape, becoming the employer of choice is a strategic advantage. And if you’re in hospice or home health, your clinicians aren’t just looking for better pay. They’re looking for better balance. According to a recent survey of IntellaTriage clients, 96% say our [...]
For hospice and home health nurses, after-hours calls are disruptive and exhausting, both physically and emotionally. Every late-night ring is a reminder that, even off the clock, they are still the safety net for their patients. In the past, outsourcing after-hours calls often meant patients and families spoke with someone who wasn’t a nurse or [...]
Burnout among healthcare professionals, particularly nurses, is a persistent issue. The ongoing nursing shortage and the upcoming boom in the aging population have intensified this problem, adding urgency to hospice and home health organizations' efforts to find effective solutions. While traditional methods focus on workload and administrative burdens, innovative strategies address the root causes of [...]
Preventing nurse burnout can translate to improved nurse retention and improved patient outcomes. In home health and hospice care, nurses often face significant challenges that can lead to burnout. The constant juggling of patient needs, administrative tasks, and emotional stress can take a toll on even the most dedicated caregivers. However, prioritizing nurse wellness and [...]
Nurse retention is essential to maintaining a stable and quality healthcare workforce. While workload, work environment, and professional development opportunities can significantly impact nurse retention, administrators can effectively support nurse work-life balance, reduce burnout, and improve retention by outsourcing triage along with other retention strategies.
The current environment of staffing shortage plus hospice industry growth forces organizations to think outside the box for a nurse staffing solution. External resources such as outsourced triage can help growing hospice organizations retain nurses, repurpose resources, and optimize operations.
Guest writer Erin Whalen of Compassionate Coaching offers self-awareness and self-care strategies for your after-hours nursing staff. People who are arguably doing the most important work - nurses at the bedside of the dying - don’t have a clear separation between their workday ending and their non-work life beginning. This type of workload can lead to burnout, staff retention issues, and a steep decline in team morale.
75% of the week occurs after you shut your agency doors, impacting multiple facets of your operations - especially your workforce. Learn how CommonSpirit Health at Home optimized their after-hours with after-hours action plans that included outsourcing triage to IntellaTriage.
Several years into the pandemic and the ongoing staffing crisis, nurse burnout concerns still plague hospice and home health agencies. Their nursing staff continue to feel the pinch of heavy workloads and understaffing. Hospice and home health agencies must find a way to support fewer nurses with fewer resources. To help reduce burnout, agencies can outsource after-hours calls.

















