IntellaTriage Insights: Our Blog

Triage nurses are key members of the care team, able to provide many aspects of care in various environments. These environments include hospice, home care, physician groups, accountable care organizations …

The home health space, along with the entire healthcare ecosystem, is in the midst of the greatest staffing shortage the industry has seen in decades, if not ever. With issues …

Nurse triage comes in many shapes and sizes, but at its core, this specialized service utilizes highly trained registered nurses to help lighten and manage a healthcare organization’s call load. …

When patients get discharged after a hospital visit, it can be difficult for them to follow or remember discharge instructions. This can lead to higher readmission rates, longer recovery times …

Nurse Triage Telephone triage has been around for over 50 years, but it has never been more critical to providing quality care and outcomes as it is today. Today, just …

Telehealth and Telemedicine Solutions Are Redefining The Traditional Medical Call Center If your are searching for ways to deliver more progressive 24/7 virtual care and cut costs while still offering …

When Is A Medical Call Center Necessary? To attain both business and patient care goals, today’s physician groups, hospitals, hospices, ACOs and home care organizations need to deliver compassionate care …

Medical Call Centers and Medical Answering Services Are Not The Answer According to the Centers for Medicare and Medicaid Services the average person in the United States spends about $10,000 …

Selecting A Telemedicine Provider Patient Satisfaction.  The Number One Factor. Patient satisfaction is an extremely important measure of any healthcare organization’s success, and is top-of-mind for all healthcare executives and …