IntellaTriage Insights: Our Blog

Hospice and home health regulatory updates, market trends, and after-hours triage strategies.

Triage And Medical Call Center
What is After-Hours Nurse Triage?

The home health space, along with the entire healthcare ecosystem, is in the midst of the greatest staffing shortage the industry has seen in decades, if not ever. With issues …

Population Health and Population Management
What is Nurse Triage?

Nurse triage comes in many shapes and sizes, but at its core, this specialized service utilizes highly trained registered nurses to help lighten and manage a healthcare organization’s call load. …

patient engagement and post discharge follow up
Patient Engagement and Post Discharge Follow-Up

When patients get discharged after a hospital visit, it can be difficult for them to follow or remember discharge instructions. This can lead to higher readmission rates, longer recovery times …

Nurse Triage
The Truths About Nurse Triage

Nurse Triage Telephone triage has been around for over 50 years, but it has never been more critical to providing quality care and outcomes as it is today. Today, just …

telehealth and telemedicine
Virtual Nurse Care Is Here, But How Do You Manage The Cost?

Telehealth and Telemedicine Solutions Are Redefining The Traditional Medical Call Center If your are searching for ways to deliver more progressive 24/7 virtual care and cut costs while still offering …

medical call center
When Is A Medical Call Center Necessary?

When Is A Medical Call Center Necessary? To attain both business and patient care goals, today’s physician groups, hospitals, hospices, ACOs and home care organizations need to deliver compassionate care …

medical call centers and Medical Answering services
Why Medical Call Centers Are A Necessity For All Healthcare Providers

Medical Call Centers and Medical Answering Services Are Not The Answer According to the Centers for Medicare and Medicaid Services the average person in the United States spends about $10,000 …

Selecting a telemedicine provider
Criteria for Selecting a Telemedicine Provider

Selecting A Telemedicine Provider Patient Satisfaction.  The Number One Factor. Patient satisfaction is an extremely important measure of any healthcare organization’s success, and is top-of-mind for all healthcare executives and …

What Is A Medical Call Center?

What Is A Medical Call Center? What Is A Medical Call Center?  It is a company that manages   incoming  and  outgoing  telephone calls for patients and helps to manage appointments and messages and provides patients …