IntellaTriage Insights: Our Blog

Hospice and home health regulatory updates, market trends, and after-hours triage strategies.

  • improve aftercare experience

    Your focus on quality patient care shouldn’t end after a procedure or visit; it needs to extend through to the aftercare experience. Why? Research shows that each interaction a patient has with your team post-treatment can make a measurable difference in their outcomes. As a healthcare provider, it is important to understand how to improve [...]

  • telehealth solutions

    In today's continuously, connected world, information about any healthcare related subject is just a few clicks away. So it's no surprise how tempting it is for people to turn to the web to search for advice on health-related topics, especially when symptoms first appear or getting to a primary care physician for follow-up visits is [...]

    June 11, 2020|After-Hours Care|
  • Nurse burnout and coronavirus with a nurse leaning against a wall on their knees in the background.

    The chaos of coronavirus underscores the challenge that public health workers face in prioritizing their own wellness in the face of limited resources, brutal hours, and endless demands on their time. These issues are not unique to times of crisis, but it underscores a chronic and deteriorating pattern in healthcare.  With coronavirus and nurse burnout [...]

  • hospice and triage basics

    Between the aging population and the increasing awareness of - and demand for - services that prioritize the end-of-life patient experience, the hospice industry has quadrupled in size since 2000. Traditionally, hospice care has served the terminally ill by improving their quality of life and ensuring maximum comfortability. Triage care has existed equally as long [...]

  • Person writing patient satisfaction on glass with a marker and an arrow underlining the words directing upward.

    We are living an in era where people and patients expect solutions now and providers are expected to be looking at ways of improving patient experiences with nurse triage. One major change in healthcare the past 5 years is the expectation for immediate answers and responses from healthcare providers. Whether it's via the telephone, computer [...]

  • Best Practices For nurse triage service lines

    ,With nurse triage, between the ever-growing nursing shortage and the heightened demand for convenient healthcare options, the need for an emerging specialty service - nurse-based triage - is more important than ever. Implementing a nurse-first triage service line can help healthcare organizations rise to the challenge and, more importantly, deliver better care. Hospice and home [...]

    June 30, 2019|After-Hours Care|
  • nurse triage patient engagement

    Nurse Triage and patient engagement strategies affect every patient interaction across the care continuum. Patients that are transferring from one care environment to another, in home care or other care setting that requires constant monitoring, nurse triage can help to enable continuous care 24/7/365 days year. For these patients, an effective on call triage solution [...]

  • Triage and patient engagement

    Triage and patient engagement are critical for the future of our healthcare system. Healthcare providers are scrambling to address the ever growing problems of increasing healthcare costs, timely care and managing large populations. The move to providing better, quicker access to care and accompanying technology models solutions are what most care providers see as the [...]

    April 6, 2019|News|
  • Nurse Triage Services

    How A Virtual Nurse Triage Service Can Transform Nursing A Virtual Nurse Triage Service represent an ideal way to continue validating the practice of nursing while handling the day-to-day realities of providing care to patients.  In order for nursing care to advance, the means of developing rapport and relationships for nursing care interactions need to [...]

    March 29, 2019|After-Hours Care|
  • Nurse Triage Service

    A remote nurse triage service can help providers deliver important medical care when they are needed most and help remove barriers of time, distance, and caregiver availability. When investing in a nurse triage service, healthcare organizations should consider an ROI to better understand how virtual care will impact the quality of care delivered. However, we [...]

    March 23, 2019|After-Hours Care|
  • outsourcing to a medical call center

    As healthcare providers of all types continue to focus on value-based care and Triple Aim initiatives, organizations hope that outsourcing to a Medical Call Center can help support their objectives. Many healthcare organizations create internal call centers, hire specific staff, or put additional pressure on existing staff to be the call center 24/7/365, only to [...]

    March 16, 2019|After-Hours Care|
  • Nurse sits at a desk wearing a headset, holding a patient file.

    Medical Call Centers Potentially avoidable hospitalizations are common, costly, and can have meaningful economic impacts. Medical Call Centers, driven by Nurse Only Triage, have been shown to reduce emergency department, ER visits, 911 calls and hospitalization of patients, yet adoption of Nurse driven Medical Call Centers have been limited. This is due to to most [...]

    January 24, 2019|After-Hours Care|