Nurse-based phone triage is an emerging approach that is designed to improve nurse efficiency, reduce staff burnout and increase patient satisfaction. With this updated model, after-hours calls are always answered …

Nurses are under a tremendous amount of stress. They face challenges every day, as they take care of patients, juggle schedules, and work to ensure that everyone stays safe and …

Every home health and hospice organization is different, but one issue remains: compassion fatigue and nurse burnout. An emerging approach to leveraging after-hours triage support poses to change that by …

A nurse triage service offers many benefits to your healthcare organization. Trained registered nurses are ready to answer your patients’ questions and guide them toward appropriate solutions for their medical …

Staffing considerations have been an ongoing issue for most nursing homes, home health providers, and hospice agencies in the US. As the COVID-19 pandemic continues throughout the country, the issues …

Finding ways to improve care and reduce costs is a continuous goal for health plan administrators. By simply modifying the way an organization delivers healthcare, a nurse hotline enhances member …

Average Daily Census: 233 (at time of publication) Locations: Maryland, District of Columbia + Northern Virginia “We’ve eliminated staff turnover by being proactive to implement strategies like an outsourced, nurse-based …

When your healthcare practice is facing staff shortages, your clinical team is overworked, or you just need a little help with patient engagement after hours, a triage nurse may just …

Illness and injury do not always recognize a physician’s typical schedule. As a healthcare provider, you cannot staff your office around the clock to be available for those issues that …