home health
Patient engagement is a comprehensive approach to connecting with hospice and home health patients and their families beyond routine visits. A home health or hospice episode begins with a Start of Care (SOC) or admission and ends with discharge or end-of-life care. These episodes vary, beginning with the standard 60-day period for home health. In [...]
In the complex world of hospice and home health care, after-hours triage is far more than a necessity—it's a critical component of quality patient care. Patients and caregivers often face urgent questions and challenging situations during nights and weekends. Having access to expert hospice and home health triage services ensures timely, compassionate responses, alleviating stress [...]
Every interaction with patients and families in home health and hospice care is crucial. However, the stakes are even higher during after-hours calls. Patients and their loved ones depend on timely, compassionate care to navigate complex health situations. After-hours is when the expertise of nurse triage becomes not just a convenience but a necessity for [...]
As a hospice and home health provider, your primary focus is on delivering exceptional care to your patients. However, as your agency grows and resource utilization hits a tipping point, maintaining quality care can become challenging. This is where outsourcing and standardization can play a crucial role in sustaining and enhancing your services. The Tipping [...]
In a recent milestone, IntellaTriage and CommonSpirit Health at Home (CSHaH) announced a significant integration between IntellaTriage’s IntellaHub and CSHaH's electronic medical records system, Homecare Homebase. This partnership underscores the importance of interoperability in healthcare, particularly in post-acute settings like hospice and home healthcare. Here are the top five reasons why interoperability is essential in [...]
After-hours care coordination can be specifically tailored to meet the needs of patients (in this case, heart failure patients) receiving home health care. Learn how the power of data-driven insights and personalized strategies can enhance patient outcomes.
For hospice and home health organizations, effective management of triage calls impacts entire care teams and the patients in their care. As anyone in healthcare knows, health concerns and patient inquiries aren’t restricted to a 9 to 5 workday. When staff is unavailable, filling the care gaps involves patient calls routed to a call center or a nurse triage center.
The past 15 years have seen a remarkable transformation in after-hours triage services and the post-acute industry. IntellaTriage has been a pioneering force in after-hours nurse-first triage services, transforming the landscape of post-acute healthcare.
Home health and hospice care are integral components of a patient-centered healthcare system. They emphasize the patient's comfort, individual needs, emotional well-being, and overall quality of life. At IntellaTriage, we celebrate the experience that home health care provides a patient. Learn how we play a part of the home-based care solution.
Outsourcing unlocks the power of dedicated expertise, allowing businesses to tap into an extension of specialized skills and a larger pool of talent and resources to focus on what truly matters to their organization. In the home health and hospice industry, outsourcing services like triage can be a game-changer. Read on to learn more.
Providing continuous patient support, especially during critical moments, is paramount as the hospice and home health industries edge ever closer to more value-based care. One innovative approach to ensuring seamless care is outsourcing after-hours triage services.
Providing access to a nurse on the phone during after-hours can significantly reduce anxiety for patients, caregivers, and nurses, and decrease hospitalizations and urgent care visits. Learn how outsourced triage enhances the emotional experience of those involved in after-hours care from every angle.