IntellaTriage Insights: Our Blog

Hospice and home health regulatory updates, market trends, and after-hours triage strategies.

  • The 5 Key Differences Between Nurse Triage and a Medical Call Center in blue font and two images of a nurse and computers lined up.

    Call and contact centers are distinct models for business communication and share very similar characteristics, yet are vastly different from triage or other nurse-based services. In this blog, we explain exactly what nurse-triage and call centers are, how they serve populations, the key differences between them and how to determine which is right for your organization. 

    March 8, 2024|After-Hours Care|
  • Nurseline and Telemedicine

    What Is Nurse Based After Hours Triage IntellaTriage answers the questions: What Is Nurse based After Hours Triage for hospice and what is nurse based after hours triage for Home care? We perform after hours triage for our hospice, after hours triage for home care  and after hours triage for physician and other healthcare clients weeknights, [...]

    June 4, 2018|After-Hours Care|
  • Centers for Medicare and medicaid

    After Hours Triage and Core Services If you are struggling to decipher the Conditions of Participation as it relates to outsourcing any part of your after hours triage for hospice or after hours triage for home care and core services operations and whether or not it conflicts with Core Services, we have some answers for [...]

  • Telemedicine and Telehealth

    Though telemedicine has existed for decades, the COVID-19 pandemic quickly launched it into the spotlight in 2020. When people were forced to stay home and in-person care became inaccessible, healthcare organizations had to promptly pivot to provide virtual care services. While a return to pre-pandemic normalcy slowly but surely enters our horizons, the digital transformation [...]

    June 1, 2018|After-Hours Care|
  • Triage for hospice

    Nurse Shortages It seems like every year we hear more stories about nurse shortages, continued compassion fatigue and burnout.   Additionally, faced with funding cuts and shrinking profits affecting our nations healthcare providers, it's no wonder why our nurses are working longer hours, more days.  We all know our nurses are our most precious resource, and finding [...]

    August 19, 2012|Nurse Burnout & Retention|