After-Hours Triage: Your All-in-One Solution
When your healthcare practice is facing staff shortages, your clinical team is overworked, or you just need a little help with patient engagement after hours, a triage nurse may just …
The #1 Mistake Made by Hospice Agencies
Running a hospice agency requires a high level of skill. Countless moving pieces require constant upkeep, including patient satisfaction, family involvement, proper medical care, and medical records management. Recently, another …
- June 30, 2021
- Patient Satisfaction & Engagement
Studies Say You Should Improve Your Patients’ Aftercare Experience
Your focus on quality patient care shouldn’t end after a procedure or visit; it needs to extend through to the aftercare experience. Why? Research shows that each interaction a patient …
- February 12, 2021
- Patient Satisfaction & Engagement
Hospice and Triage Basics
Between the aging population and the increasing awareness of – and demand for – services that prioritize the end-of-life patient experience, the hospice industry has quadrupled in size since 2000. …
- October 15, 2019
- Patient Satisfaction & Engagement
Improving Patient Experiences With Nurse Triage Services
We are living an in era where people and patients expect solutions now and providers are expected to be looking at ways of improving patient experiences with nurse triage. One …
- July 19, 2019
- Patient Satisfaction & Engagement
Outcomes of Successful Nurse Triage and Patient Engagement Strategies
Nurse Triage and patient engagement strategies affect every patient interaction across the care continuum. Patients that are transferring from one care environment to another, in home care or other care …
- May 11, 2019
- Patient Satisfaction & Engagement
Patient Engagement and Post Discharge Follow-Up
When patients get discharged after a hospital visit, it can be difficult for them to follow or remember discharge instructions. This can lead to higher readmission rates, longer recovery times …
- September 12, 2018
- Patient Satisfaction & Engagement
Virtual Nurse Care Is Here, But How Do You Manage The Cost?
Telehealth and Telemedicine Solutions Are Redefining The Traditional Medical Call Center If your are searching for ways to deliver more progressive 24/7 virtual care and cut costs while still offering …
- August 30, 2018
- Patient Satisfaction & Engagement