After-Hours Care
In today's continuously, connected world, information about any healthcare related subject is just a few clicks away. So it's no surprise how tempting it is for people to turn to the web to search for advice on health-related topics, especially when symptoms first appear or getting to a primary care physician for follow-up visits is [...]
,With nurse triage, between the ever-growing nursing shortage and the heightened demand for convenient healthcare options, the need for an emerging specialty service - nurse-based triage - is more important than ever. Implementing a nurse-first triage service line can help healthcare organizations rise to the challenge and, more importantly, deliver better care. Hospice and home [...]
How A Virtual Nurse Triage Service Can Transform Nursing A Virtual Nurse Triage Service represent an ideal way to continue validating the practice of nursing while handling the day-to-day realities of providing care to patients. In order for nursing care to advance, the means of developing rapport and relationships for nursing care interactions need to [...]
A Remote Nurse Triage Service can help providers deliver important medical care when they are needed most and help remove barriers of time, distance, and caregiver availability. When investing in a nurse triage service, healthcare organizations should consider an ROI to better understand how virtual care will impact the quality of care delivered. However, we [...]
As healthcare providers of all types continue to focus on value-based care and Triple Aim initiatives, organizations hope that outsourcing to a Medical Call Center can help support their objectives. Many healthcare organizations create internal call centers, hire specific staff, or put additional pressure on existing staff to be the call center 24/7/365, only to [...]
Medical Call Centers Potentially avoidable hospitalizations are common, costly, and can have meaningful economic impacts. Medical Call Centers, driven by Nurse Only Triage, have been shown to reduce emergency department, ER visits, 911 calls and hospitalization of patients, yet adoption of Nurse driven Medical Call Centers have been limited. This is due to to most [...]
Nurse Triage Telehealth Solutions The healthcare industry is at a crossroads between increased demand on their medical staff, growing patient populations, more chronic care conditions to attend to and a shrinking workforce. They now need to decide whether to put more demand on their current clinical staff, invest in infrastructure (telehealth technology and real estate) [...]
Creating Value In Your Telehealth Strategy Every health care provider in the country is looking for way to become more efficient and impactful when it comes to delivering care. With a growing population and increased demands being placed on every care giver along the lifetime care journey, having a plan to stay relevant, competitive and [...]
Triage nurses are key members of the care team, able to provide many aspects of care in various environments. These environments include hospice, home care, physician groups, accountable care organizations (ACOs) and insurers. In this blog, we break down the role of a triage nurse in each of these different environments and the critical role [...]
The home health space, along with the entire healthcare ecosystem, is in the midst of the greatest staffing shortage the industry has seen in decades, if not ever. With issues like nurse burnout, turnover and compassion fatigue reaching historical highs, providers need a way to overcome these challenges and recruit and retain top-level staff. In [...]
Nurse triage comes in many shapes and sizes, but at its core, this specialized service utilizes highly trained registered nurses to help lighten and manage a healthcare organization’s call load. Acting as the first line of defense, these nurses provide tremendous support to staff nurses - particularly on-call nurses - and, in turn, ease the [...]
Nurse Triage Telephone triage has been around for over 50 years, but it has never been more critical to providing quality care and outcomes as it is today. Today, just about every healthcare organization in the country is dedicated to providing the best care possible when the patient needs it. Having a dedicated RN caring [...]
