triage providers - phone triage guidelines
Triage Providers | Phone Triage Guidelines

Illness and injury do not always recognize a physician’s typical schedule. As a healthcare provider, you cannot staff your office around the clock to be available for those issues that …

home health triage
After-Hours Home Health Patient Triage: The Role of Nurse Triage

Post-acute care is often provided at home by healthcare professionals experienced in caring for patients in a more comfortable environment than an institutional facility. Nurse triage protocols are put in …

call forwarding after hours
Call Forwarding After Hours

Your practice is focused on providing the highest quality care to your patients. You see them in your office during the day, perhaps following up with phone calls, and possibly …

Image of a nurse's hands overlayed with the teat Phone Triage and Schmitt-Thompson Protocols. This blog post is intended for home health and hospice providers interested in outsourced triage
Phone Triage Using Schmitt-Thompson Protocols

Quality triage services involve more than simply answering the phone and passing along messages. Trained triage nurses are equipped to ask questions that can lead to recommendations for care or instructions to seek immediate treatment, depending on the caller’s situation. Phone triage using Schmitt-Thompson protocols ensures that patients’ concerns are addressed appropriately and efficiently.

Schmitt-Thompson protocols for Phone Triage
Phone Triage Using Schmitt-Thompson Protocols

Quality triage services involve more than simply answering the phone and passing along messages. Trained triage nurses are equipped to ask questions that can lead to recommendations for care or …

affordable on call nurse
Finding an Affordable On Call Nurse | 24 Hour Nurse Triage Line

Finding a quality nurse who is available on call can be complicated and even expensive. When you’re looking for help in your practice, you may need a different and more …

telehealth solutions
Telehealth Solutions Have Become The New Answer to Patient Engagement

In today’s continuously, connected world, information about any healthcare related subject is just a few clicks away. So it’s no surprise how tempting it is for people to turn to …

Best Practices For nurse triage service lines
Nurse Triage Best Practices

Between the ever-growing nursing shortage and the heightened demand for convenient healthcare options, the need for an emerging specialty service – nurse-based triage – is more important than ever. Implementing …

Nurse Triage Services
Virtual Nurse Triage Service And The Role Of Today’s Nurse

How A Virtual Nurse Triage Service Can Transform Nursing A Virtual Nurse Triage Service represent an ideal way to continue validating the practice of nursing while handling the day-to-day realities …