Patient Engagement
Nurse-based phone triage is an emerging approach that is designed to improve nurse efficiency, reduce staff burnout and increase patient satisfaction. With this updated model, after-hours calls are always answered by a hospice-trained registered nurse, giving caregivers access to the support they need, when they need it. Here we’ll cover some commonly asked questions around [...]
A nurse triage service offers many benefits to your healthcare organization. Trained registered nurses are ready to answer your patients’ questions and guide them toward appropriate solutions for their medical concerns. A professional nurse triage service also includes EMR services, as it updates medical records to ensure everything is current and accurate. Importance of EMR [...]
Finding ways to improve care and reduce costs is a continuous goal for health plan administrators. By simply modifying the way an organization delivers healthcare, a nurse hotline enhances member experience. A health plan nurseline can benefit patients, their families, and everyone’s bottom line. What is a Health Plan Nurseline? Quite simply, a nurseline is [...]
