Patient Engagement

  • White background with a blue graphic of a hand holding a patient, featuring a heart and medical cross symbol, representing patient engagement, quality care, and healthcare support.

    Patient engagement is a comprehensive approach to connecting with hospice and home health patients and their families beyond routine visits. A home health or hospice episode begins with a Start of Care (SOC) or admission and ends with discharge or end-of-life care. These episodes vary, beginning with the standard 60-day period for home health. In [...]

    February 4, 2025|Patient Engagement|
  • Two medical professions walk up stairs, talking to each other.

    Nurse-based phone triage is an emerging approach that is designed to improve nurse efficiency, reduce staff burnout and increase patient satisfaction. With this updated model, after-hours calls are always answered by a hospice-trained registered nurse, giving caregivers access to the support they need, when they need it. Here we’ll cover some commonly asked questions around [...]

  • nurse triage services

    A nurse triage service offers many benefits to your healthcare organization. Trained registered nurses are ready to answer your patients’ questions and guide them toward appropriate solutions for their medical concerns. A professional nurse triage service also includes EMR services, as it updates medical records to ensure everything is current and accurate. Importance of EMR [...]

  • health plan nurseline

    Finding ways to improve care and reduce costs is a continuous goal for health plan administrators. By simply modifying the way an organization delivers healthcare, a nurse hotline enhances member experience. A health plan nurseline can benefit patients, their families, and everyone’s bottom line. What is a Health Plan Nurseline? Quite simply, a nurseline is [...]

    September 2, 2021|Patient Engagement|