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  • The 5 Key Differences Between Nurse Triage and a Medical Call Center in blue font and two images of a nurse and computers lined up.

    Call and contact centers are distinct models for business communication and share very similar characteristics, yet are vastly different from triage or other nurse-based services. In this blog, we explain exactly what nurse-triage and call centers are, how they serve populations, the key differences between them and how to determine which is right for your organization. 

    March 8, 2024|After-Hours Care|