Triage Services for Hospice + Home Health

After-hours care shouldn’t be an afterthought. With IntellaTriage, callers aren’t shuffled through phone menus or put on hold. Your patients will be connected with a licensed nurse specifically trained in your hospice and home care protocols – typically in under one minute. Our tailored approach meshes seamlessly with your systems, meaning that your customers will receive quality care 24 hours per day, 365 days per year.

After-hours calls contribute to nurse burnout more than almost any other stressor. We’ve found that when nurses are able to focus on each patient in the home – without being interrupted by constant incoming calls – they report a higher rate of job satisfaction. For this reason, IntellaTriage’s team of licensed nurses will handle all but the highest acuity calls; we are your first line of defense against administrative or low acuity calls, day or night.

Working with IntellaTriage can save you money on a short- and long-term basis. You will no longer need to hire additional staff to manage after-hours nurse triage calls. Additionally, partnering with us can help reduce staff burnout and turnover, decrease training costs, and lower administrative costs across the board.

Referrals are the life of all hospice and home health agencies. Because our average wait time is just 38 seconds, we can ensure that each referral is properly recorded and sent to your intake team as soon as possible. This sets you up for quick patient acquisition and an impressive response time.