Bernadette Smith | marketing@intellatriage.com

Brentwood, TN. May 22, 2025 – IntellaTriage, the nation’s leading provider of after-hours nurse-first triage solutions, is proud to announce the appointment of James (Jim) Lezzer as Vice President of Interoperability. In this newly created role, Lezzer will lead the company’s ongoing efforts to deepen integration between its proprietary triage platform, IntellaHub, and major electronic medical record (EMR) systems.

A seasoned healthcare executive, Lezzer brings a wealth of experience in building strategic partnerships across the healthcare technology landscape. He most recently served as Vice President of Strategic Partnerships at LivTech, where he forged key relationships that advanced interoperability and innovation across multiple health tech platforms.

“Everything we do, every strategic move we make, is intended to fulfill our mission to improve the lives of nurses and patients,” said Daniel Reese, CEO of IntellaTriage. “Direct integration with EMRs is the safest and most efficient way to support our triage nurses, our clients, and their patients. It results in real improvements to both patient care and the clinician experience. We’ve already made significant progress in this area with our integrations to Homecare Homebase and Epic, and Jim’s expertise will help us accelerate even further. I’m thrilled to welcome him to the team and excited to see how his leadership will shape this next chapter of our growth.”

Lezzer is equally enthusiastic about the opportunity, stating, “I’ve spent years working alongside providers and vendors, learning where the gaps are in healthcare communication and technology. I’m excited to put those insights to work at IntellaTriage, helping break down the silos that slow care and create friction. The IntellaTriage mission resonates with me personally, and I’m excited to be able to help patients and their caregivers get the support they need while ensuring our clients are able provide them with the highest quality care.”

IntellaTriage has long championed technology as a tool to support, but not replace, compassionate, nurse-led care. While not a tech company at its core, IntellaTriage leverages technology like IntellaHub to remove barriers, streamline communication, and enhance both clinical accuracy and patient experience.

In the home health and hospice space, EMRs frequently lack interoperability, creating inefficiencies that impact patient care and provider workflows. IntellaTriage is actively addressing this gap. Its established integration with Homecare Homebase has already improved client workflows, eliminated redundancies, and enhanced the experience for both patients and field nurses. The addition of Lezzer to the leadership team signals a continued investment in smart, seamless interoperability that benefits all stakeholders.

About IntellaTriage

Founded in 2008, IntellaTriage provides 24/7 nurse-first triage care to providers and their patients across the United States. Leveraging the largest network of remote licensed nurses in the post-acute care sector, the company delivers exceptional care when patients need it most, alleviating the burden on frontline clinicians and significantly reducing nurse burnout and turnover.

As the nursing shortage intensifies, IntellaTriage offers a critical solution by shielding nurses from the additional demands of on-call duties. In a healthcare landscape increasingly focused on quality care and the importance of patient outcomes, IntellaTriage is poised for continued growth, ensuring better patient experience while supporting care teams nationwide.