Our System

At IntellaTriage, we understand that communication and standardization are the keys to success in triage care. That’s why we created IntellaHub, a proprietary platform that supports triage nurses’ work so they can focus exclusively on the patient on the other end of the line.

IntellaHub is people-focused technology that offers streamlined workflows with advanced analytics and benchmarking features that drastically improve communication between field and triage teams.

Seamless Communication in Triage Care

IntellaTriage had always envisioned seamless communication between our triage nurses and our clients’ teams. However, finding a tool that could track triage calls, integrate with phone systems and EMRs, and enable collaboration proved impossible. So, we built our own solution: IntellaHub. IntellaHub delivers advanced analytics, improved communication between field and triage teams, and best-in-class triage algorithms.

An elderly man and a nurse sit on a couch looking at a tablet.
Boost Nurse Efficiency and Patient Care

IntellaHub boosts nurse efficiency, reduces attrition, and helps combat burnout for both clients and IntellaTriage nurses. Nurses no longer need to search for records or manually enter location and demographic data. Instead, information is automatically populated in IntellaHub from inbound call metadata, enabling nurses to assist patients right away.

IntellaHub allows nurses to focus on patient care, which greatly enhances the overall patient experience. Since its implementation, nurse and client satisfaction ratings have soared.

Medical provider types on a laptop with a holographic image of various file types hovers above it.
Award-Winning EMR Integration

IntellaHub won the 2024 McKnight’s Tech Awards Gold Medal in Electronic Health Records (EHR) Integration after IntellaTriage and CommonSpirit Health at Home successfully integrated IntellaHub with the Homecare Homebase (HCHB) EMR system. This integration marked a significant milestone in creating a seamless patient and family experience between daytime and after-hours care.

Historically, home health and hospice EMR systems lack interoperability, hindering the efficient exchange of information and patient care. The IntellaHub integration breaks down these silos and improves the workflow and efficiency of IntellaTriage nurses on every call they take.

A nurse talks on a headset while looking at their laptop.
The Future of IntellaHub

The future of IntellaHub shines brightly as we work towards fully integrating it with all EMRs. Looking ahead, we are creating a unified “hub” for IntellaTriage nurses and delivering the essential data and analytics our clients need. Our technology teams have designed this solution to be scalable across multiple EMRs, ensuring it supports all current and future systems our clients may use.

IntellaHub and its integrations are built with efficiency and accuracy at their core, improving the lives of nurses with every new release.

Improving the Lives of Nurses and Patients.

Our mission is to make nurses’ work more manageable and assist them in providing the best in patient care. IntellaHub leads the way toward that brighter, more connected future.

Contact Us for a Consultation

Ready to optimize your triage process? Reach out to us today for a consultation tailored to your needs. Let’s elevate your patient care together.