IntellaTriage Insights: Our Blog
Hospice and home health regulatory updates, market trends, and after-hours triage strategies.
What Is A Medical Call Center?
What Is A Medical Call Center? What Is A Medical Call Center? It is a company that manages incoming and outgoing telephone calls for patients and helps to manage appointments and messages and provides patients …
- July 01, 2018
- After-Hours Care
The 5 Key Differences Between Nurse Triage and a Medical Call Center
Call and contact centers are distinct models for business communication and share very similar characteristics, yet are vastly different from triage or other nurse-based services. In this blog, we explain exactly what nurse-triage and call centers are, how they serve populations, the key differences between them and how to determine which is right for your organization.
- March 08, 2024
- After-Hours Care
What Is Triage And Who Needs It?
What Is Nurse Based After Hours Triage IntellaTriage answers the questions: What Is Nurse based After Hours Triage for hospice and what is nurse based after hours triage for Home care? …
- June 04, 2018
- After-Hours Care
After Hours Triage and Core Services Regulation
After Hours Triage and Core Services If you are struggling to decipher the Conditions of Participation as it relates to outsourcing any part of your after hours triage for hospice …
- June 04, 2018
- Nurse Burnout & Retention
Is TeleNursing the Same as TeleMedicine?
Though telemedicine has existed for decades, the COVID-19 pandemic quickly launched it into the spotlight in 2020. When people were forced to stay home and in-person care became inaccessible, healthcare …
- June 01, 2018
- After-Hours Care
Effects of Nurse Shortages and Compassion Fatigue
Nurse Shortages It seems like every year we hear more stories about nurse shortages, continued compassion fatigue and burnout. Additionally, faced with funding cuts and shrinking profits affecting our nations …
- August 19, 2012
- Nurse Burnout & Retention