TRANSFORM YOUR AFTER-HOURS CARE STRATEGY TO REDUCE NURSE BURNOUT

40 SECOND
AVERAGE WAIT
LICENSED
NURSES
EMR
UPDATES
ADVANCED
ANALYTICS
IMPROVED PATIENT
EXPERIENCE
INCREASE FINANCIAL
PERFORMANCE
REDUCE NURSE
BURNOUT

After-Hours Strategies Customized To Fit Your Needs

Increase cost savings, end compassion fatigue, and improve patient experience. We can help you implement custom phone nurse triage strategies to fit your needs.

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A Tailored Approach to Compassionate Care

As an extension of your team, we use a tailored approach to after-hours nurse triage by delivering compassionate clinical expertise through licensed nurses. A blend of customized protocols and leading-edge technology provides the best possible patient experience to hospice + home health facilities and providers nationwide.

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HOSPICE +
HOME HEALTH
HEALTH
PLANS
PROVIDERS
NURSE TRIAGE
NURSE ADVICE
LINE
PATIENT
ENGAGEMENT

Unparalleled Service for Your Patients, 24/7

Our team of licensed, trained triage nurses provides a variety of services to support your organization. By partnering with us, you can offer 24/7 telephone nurse triage and a comprehensive nurse advice line. We also provide patient engagement services for post-discharge follow-up. When you work with IntellaTriage, your patients’ calls are answered in less than 60 seconds, ensuring seamless, effective access to care.

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Trusted Coast to Coast

We are proud to be a top provider of licensed, nurse-based triage solutions. With our fully integrated, customizable approach to clinical directives, our team of triage-trained nurses sets us apart as a trusted partner for hospice and home health organizations across the United States.

Partnering with IntellaTriage is one of the best decisions we have made.

Call wait times have become non-existent, as have family complaints. The triage team works to solve problems that do not need a visit, which has been an enormous help to our clinical team. The partnership has helped us place nurses back in the field where we need them. We love that an RN answers every call. The partnership has resulted in cost savings, happy nurses, and improvement in the quality of care we give our clients; what more could you ask for?
Tarrah Lowry
COO, Trustbridge

 We handed all our home health & hospice after-hours calls to IntellaTriage.

Since then, an IntellaTriage RN has answered the phone on average in less than 60 seconds and resolved an average of 80% of calls after hours without local administrator involvement. Our nurses and case managers are thrilled to rest at night, which has helped with retention. Plus, it has saved us money with a reduction in emergency room visits, which are now less than 1%. The implementation process was easy and well-executed, and we are seeing beautiful outcomes.
Rod Plunkett PT, DPT; AT,R
VP Population Health Management
CommonSpirit Health at Home

Since having IntellaTriage to answer our calls, it has made a world of difference!

Before we used IntellaTriage, we had an answering service that called our after-hours nurses when patients called in. Our nurses would often be in the middle of a patient visit and have to deal with other patient issues at the same time. It was stressful and inefficient. Since having IntellaTriage to answer our calls, it has made a world of difference! Their RNs are well-trained in Hospice and Palliative Care and can triage patient calls promptly and effectively, ensuring patient comfort and relieving anxiety. Our nurses are so grateful for your service.
Gina Thompson
Clinical Supervisor, Memorial Health Care

I highly recommend this organization.

Our hospice program has used IntellaTriage since 2012. Their staff seamlessly incorporate themselves into your organization, providing outstanding on-call triage support and directions to patients and families. Their hospice-trained nurses are clinically and technically savvy in documenting their interactions and phone calls. They have relieved our staff from the burden of covering on-call and relieved the burden from supervisors of coordinating after-hours coverage. I highly recommend this organization.
Joy Sexton
Director of Hospice, JSSA

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