Studies Say You Should Improve Your Patients’ Aftercare Experience
Your focus on quality patient care shouldn’t end after a procedure or visit; it needs to extend through to the aftercare experience. Why? Research shows that each interaction a...
Telehealth Predictions for 2021
Over the past year, telehealth has skyrocketed in popularity. This digital offering has enabled healthcare professionals to provide care remotely during the COVID-19 pandemic. As 2020 draws to a...
Signs That You Should Replace Your Medical Answering Service
When you hired a medical answering service, your goal was probably to improve your patients’ access to high quality care. You may have also hoped to capture referrals, field...