Healthcare Worker Vaccine Guidelines: Staff Retention
Staffing considerations have been an ongoing issue for most nursing homes, home health providers, and hospice agencies in the US. As the COVID-19 pandemic continues throughout the country, the...
Nurse Hotline Enhances Member Experience for Health Plans
Finding ways to improve care and reduce costs is a continuous goal for health plan administrators. By simply modifying the way an organization delivers healthcare, a nurse hotline enhances...
The #1 Mistake Made by Hospice Agencies
Running a hospice agency requires a high level of skill. Countless moving pieces require constant upkeep, including patient satisfaction, family involvement, proper medical care, and medical records management. Recently,...
The One Change Hospice Agencies Can Make to Improve Operations
Burnout in healthcare is a real concern of today’s providers, and the areas of hospice and post-acute care are no exception. It’s costly, on a human and a financial...
Studies Say You Should Improve Your Patients’ Aftercare Experience
Your focus on quality patient care shouldn’t end after a procedure or visit; it needs to extend through to the aftercare experience. Why? Research shows that each interaction a...
Telehealth Predictions for 2021
Over the past year, telehealth has skyrocketed in popularity. This digital offering has enabled healthcare professionals to provide care remotely during the COVID-19 pandemic. As 2020 draws to a...
Signs That You Should Replace Your Medical Answering Service
When you hired a medical answering service, your goal was probably to improve your patients’ access to high quality care. You may have also hoped to capture referrals, field...