EMR Services
A nurse triage service offers many benefits to your healthcare organization. Trained registered nurses are ready to answer your patients’ questions and guide them toward appropriate solutions for their...
After-Hours Triage: Your All-in-One Solution
When your healthcare practice is facing staff shortages, your clinical team is overworked, or you just need a little help with patient engagement after hours, a triage nurse may...
Triage Providers | Phone Triage Guidelines
Illness and injury do not always recognize a physician’s typical schedule. As a healthcare provider, you cannot staff your office around the clock to be available for those issues...
After-Hours Home Health Patient Triage: The Role of Nurse Triage
Post-acute care is often provided at home by healthcare professionals experienced in caring for patients in a more comfortable environment than an institutional facility. Nurse triage protocols are put...
Call Forwarding After Hours
Your practice is focused on providing the highest quality care to your patients. You see them in your office during the day, perhaps following up with phone calls, and...
Nurse Advice Line for Health Plans
Your focus, as a health plan provider, is on the well-being of your patients and on your own financial stability. A nurse advice line for health plans such as...
How to Reduce Nurse Burnout in Your Practice
Healthcare is a stressful business. Those who work in healthcare face challenges every day as they provide care and help to others while sometimes ignoring their own needs. Understanding...
Phone Triage Using Schmitt-Thompson Protocols
Quality triage services involve more than simply answering the phone and passing along messages. Trained triage nurses are equipped to ask questions that can lead to recommendations for care...
Reduce Nurse Burnout in Post-Acute Care
Burnout in the healthcare field is a real concern, especially now. There are a number of reasons for the high burnout rate, even during “normal” times. There are also...
Post-Acute Care: Hospice and Home Health
The population of the US is aging. Baby Boomers are the second largest generation, behind Millennials, and are turning 65 in large numbers. This older population is prone to...